Chuck said:
Hmmm.... I've had problems with APC's working on a generator. They were OK otherwise and whatever I plugged into them seemed happy enough. Because I'd like them to work off of a generator, I've swapped everything out to rack mounted systems by Cyber Power. I've had no issues with them.
I haven't used Cyber Power but it's nice to hear you have a happy system.
Repeating something I posted years ago....
At one point I had a 15 kVA diesel that was plenty for the station. Then, after a couple of years, I started having a "ping-pong" effect that took everything down. When city power failed everything that had a UPS went to the UPS until the generator fired up. Everything went back to the mains (now on generator power) as you'd expect. After a few minutes individual UPS units switched off the generator and back to battery. About half would get there before the trend reversed and they started to again accept the generator output.
It was APC's support folks who clued me in.
I put a scope on the building's AC then forced a city failure (popped the main breaker). Sure enough, loss of power then the generator came up with a reasonably decent waveform. But that didn't last long. Pretty soon voltage dropped and the waveform got really nasty. As UPS units went back to battery the voltage came up and the waveform cleaned up. Then the cycle repeated.
The culprit was......
COMPUTERS! Over the years the station went from having one computer to having over 30. A lot of older, power-hungry stuff was retired so the average load was about the same as when the UPS and the generator loved each other. The switching supplies in computers (and lots of other stuff these days) have a moderate AVERAGE draw but at any given moment the real draw may be double, even triple. Get enough of them bunching up and the load on the generator is much higher than the average you might calculate or measure. The heavy load messes up the generator.
The APC folks advised measuring the load with everything in the building turned on (Amprobe on each AC leg works nicely). Then TRIPLE that number to figure out the size generator you need. I measured full average load at just over 12 kW so there was no headroom in the 15 kVA diesel. Closest size to what I figured I needed was 36 kVA but, on a whim, I priced the next size up and found there was only a $200 difference between the 36 and the 55 kVA model I bought. That left plenty of headroom and a good thing as we're shortly adding to the building with four more studios. Then we'll retire the equipment in some earlier studios and eliminate a couple of makeshift editing spaces so the headroom won't go away.
APC also suggested spending the extra money for three options: Permanent magnet excitation. Precision voltage control. Precision frequency control. It added on another $1,500 or so; money well spent. That generator has been in service for 17 years now. The only failure was about 3 years after I retired and everybody left totally forgot about the fact that batteries don't live forever.
The APC systems mostly have the ability to set a range of acceptable voltage and some have settings for other parameters. Older ones use DIP switches; newer have USB capability. I make them pretty tolerant because if you don't make them MORE tolerant than any automatic transfer switch in the system you'll risk having them go over to battery after rejecting city power that the transfer switch finds perfectly acceptable.
All that said, a complete UPS backup (like they put in hospitals) would be really nice. But only if somebody's going to take proper care of the massive battery bank that goes with them.