Although we run AV2 on our station, we found that upgrading to Flex was window dressing on really the same old platform. There isn't that much, under the surface, of a change. Nice graphical improvements, but .ini still reigns over BE's automation software. One thing I've noticed lately is that support has got a lot SLOWER calling back. I've also had them forget to call me back, close to the end of their normal business day lately too. Hopefully that's not a trend, but an exception. We shall see...