I am encouraged by your comments. When these boxes were installed they seemed to work; but I wasn't directly responsible for them...
Now~a~daze I'm the HF?IC and they seem to be good at disappearing; so I ran some new cable and dropped the switch layers.... only to find them as a disappearing act again.
It has taken a few hunts to get to this point and I'm finally believing there might be a simple path to get them to gather the song>artist> path that has (so far) eluded me.
With a stable TCP/IP habitat, I might be able to nail this down.
Thanks, and I will post any new info....