wcradio2 said:
WPAZ/WBZH, only at the tail end of their run, started to get it together with the all local stuff. And they were starting to build an audience.
The problem, the overriding problem with the whole enterprise, was there was no sales staff. If there were a sales team, or at least a single knowledgeable sales guy/gal, they might have made a go of it.
It's hard to do anything, let alone 'doing local well' if there's no income.
Like I've encountered at many stations. There can be a marketable product, but if there is no one to sell it, you may as well forget it. Sales staff... particularly at heritage AMs, tend to be older (and there's nothing wrong with that) but even if you're a good salesman, you have to know or understand your product, or want to sell your product and not be intimidated by it.
PAZ/BZH had yet another problem... just no sales staff at all. It wasn't part of the initial model (or didn't seem to be) and that will lead to any station's downfall.
That's why I always find it humorous on the radio boards when people come up with the same ideas over and over about what format sells... A salesman or staff sells.
Brokered stations will continue to kill radio as it was. Sure, stations draw in money, but they spew out garbage (usually) as only a vanity project can. So who listens? Who benefits beyond the walls of the station?
There is no, 'Oldies only' solution.
How good is your air staff? Production staff? How do you serve the community? The arts?
Do you have an experienced and dedicated sales staff or person?
My 2 cents? Almost any format can be sold. But you have to have the people who can sell.
There was no sales staff when they went back on the air? WOW. I liken that to bringing a station back to life while digging its grave at the same time.
I can't fathom a radio station WITHOUT a sales staff. Like you said, the sales force has to believe in the product to be effective. I won't sell a product I don't believe in. And I'm willing to bet my life that the WBZH people couldn't find any takers to sell what they were putting on the air.
I've always held the belief that if you make the programming decisions and can't sell your own product, then you need to change your way of thinking. By the time they switched to "The Buzz", the damage already had been done, evidently.
I hear whining from sales consultants "It's so hard to sell AM radio". A consultant we had once told me "radio is radio is radio". If you offer what the people want, and it's saleable in the sense that they can't get it elsewhere, you can sell it. Radio's saleability isn't within the confines of its band as much as it is in its product offerings.
And believe it or not, there are still a few daytimers on the dial who superserve their communities of license and are VERY profitable!
I've also held the belief that 'local done well' will sell. Here's an example of some AM stations who do it right in western Pennsylvania...and are profitable:
WBUT and WISR (co-owned), Butler
WCNS Latrobe
WKST New Castle
WJPA Washington*
WPXZ Punxsutawney*
WDAD and WCCS, Indiana
WMBS Uniontown
WQZS Meyersdale*
*denotes stations that are actually FM, but run with a full-service format that would be more typical of an AM station.
The fact that WPAZ operates with low power at night is immaterial. Even at 52 watts at night, at 1370, the station should have a clear signal within ten miles of its transmitter. That's plenty for high school sports games to be heard clearly. Not only that, but those games can be streamed via the station's website (also a must-have).
Think Pottstown and Montgomery County. That's the audience you're going for. Not Reading or Philly. Maybe some Berks County bordertowns, but that's it.
You can also work at deal with the local cable company to carry your audio on their public access channel when they're not originating local programs.
And everyone needs to keep their own personal musical tastes out of this discussion. Focus on the full-service aspect of it all.
Local news, sports, and information. The music is
SECONDARY. It must be relatable, but it doesn't need to get much more specific than that.