First off, radio needs TALENT. Not liner card readers. Puget Sound's best longtime LOCAL talent is slowly being whittled away for upstart kids who are taught to just read the damn liners and not question what it's actually doing for the station. Pat O'Day didn't get to where he is that way.
Second, consultants: Do they even LISTEN to the stations they WRECK? Let me break it to everybody, there is NOTHING special that they do. Because even the BEST consultants have a record of some stations that FAILED because of their input. The only real meter, even more than Arbitron is word from ACTUAL listeners on the street (the kind you don't buy off with gift cards or $100 bills for a plug.) If a stations is REALLY doing something good, people ARE going to talk about it. They will wear the station's t-shirts, etc.
Third, radio today is running out of options. The same old tired formats, the same liners, the same narrow playlists of over-researched music, right down to the clock just aren't working anymore. And it shows.
Four, every year, you used to hear at least two or three major format changes in a market. Now you're lucky to hear ONE. Blood circulation is better for this industry, but since a company can own so many stations in a market, you hear less of it now. Second, jocks who were let go had several other local employment options because of several different owners.
What I would like to hear is innovation on one end (for the younger listeners) and a recycling of ideas and classic talent on the other (for the older listeners.) Radio's biggest mistake last year was to throw out all the older talent (as well as the older audiences) and now radio is paying the price for that in this economy.
Now of course there will be industry blowhards that will come up here and mock me. And delusional I may be. But in the end, I can't think of anything more delusional than letting the same lame "better mix of", "10 in a row", "Best hits of the '80s and '90s" liners and the same generic image names "Star", "Kiss", "Mix", "Hot", "Warm", "Cool" etc. Or animal image names (i.e. The "Wolf", "Cat", "Coyote", "Eagle", "Bear", "Fox" etc.) If you think that's not getting old, well then, WHO is delusional? I mean this was outdated almost 20 years ago and the industry keeps on plugging it like it's something totally new every time they launch/re-launch a station and actually (snicker!) expect to fool radio audiences every time. Brand name stations ("MOViN", "JACK"), etc. rarely make it anywhere NEAR the number one station in any market.
What most actual listeners HATE about commercial radio is the industry CHRONICALLY plays the average listener for DUMB. Does your iPod do that? KEXP? I don't think so. Yes, it's an advertising medium on one SMALL end, but should be a HELL of a LOT more. No one is going to listen to the commercials if the rest of the format genuinely sucks.
KOMO does something really good with it's Driver To Driver, Neighbor To Neighbor coverage during freaky weather. It brings radio back to a LISTENER medium, encouraging listeners to participate in their own way in that format. The same concept can work with music stations as well. It's just that certain programmers need to take a step back and really get a listeners eye view that cannot be obtained through ratings books or PPM in itself. And when EVERY non-radio/advertising employee can qualify for and easily obtain a PPM rather than a select FEW, then I'll put more faith in it. The results will be a hell of a lot more accurate too.
Right now, station clusters are cannibalizing themselves in ways they may regret later on. Each station works best as an individual team. Not what the bean counters want to hear, but it is the TRUTH.