If what you say is true, and I have no reason not to believe you, then this is indeed a skewed system. Why would the radio stations rely on such a flawed process? I don't know for sure, but I am willing to guess that stations shell out a lot of dough for these Arbitron numbers. Why don't the stations put pressure on Arbitron to create a more accurate method for generating results. As you can tell, I am a rookie when it comes to the ins and outs of radio strategy, but I am amazed at the various facets and decisions that make up radio programming.