Having been away from the business a few years, my personal observations and experience on what discussion takes place during a sales call to sell radio is, to put it mildly, a bit dated.
Maybe in some markets today it has really become that antiseptic. A sales call is like two pre-programmed robots playing a chess game where you can see each play coming before it even happens.
But advertising buyers are still people. Sellers of radio advertising are still people. These people still have personalities. Still tell jokes. Still have or do not have a religious bent. Some buyers still bend a schedule to include some political philosophy they harbor.
Buyers still have personal opinions about what age group they SHOULD buy, some have retail clients that give specific direction as to what demo they want, others simply say: "I don't care what you buy.... GET ME SOME RESULTS! Make the cash register ring!"
So as a salesman, you shape your story and pitch the demo you think the buyer wants to be sold.
Ahhh, but I'm out of touch. After listening to some of the radio I hear these days, maybe there is no humanity left in the sales departments, the ad agencies and the companies that consume advertising as a form of fertilizing their crops. Come to think of it.... there isn't much "humanity" left on the sales floor of most of the retail outlets. Why would I dream that advertising buyers might retain personality and prejudice and opinion.