So I was scanning through this thread, with absolutely no intention of weighing in, until I saw the dialogue about an analog sunset. Very often, I find myself considering how my stations effect "Joe Listener". Joe is just the average paycheck-earning guy, who makes enough money to get by and provide for his family, but he isn't rich by any means. He's just, well, average. I fully realize, though, that Joe and his friends are the backbone of my community, and the folks who listen to my stations, and thus frequent my advertisers. I fully realize that it's my job to serve Joe and his family and friends. Joe Listener works in the coal mine, or at the factory, and he makes enough, as I said, but he doesn't have a whole lot of extra cash laying around.
Recently, when I was crunching the HD Radio numbers and doing my homework in order to make a decision about adding HD service at my stations, Joe was a big part of my decision process. I looked at the situation from Joe's point of view. Of course, Joe'd want to know what he was getting out of it. Well, since my stations are AM, he'd be getting a bit better sound quality when he listened. A little, mind you, because my stations frankly already sound good with brand new transmitters and processors. Since the competing stations in this market are either A) owned by the local Baptist church or B) struggling to make it, I'm quite sure I'd be the only owner around to add HD Radio service to my stations. And of course, since we live in a very rural area, Joe wouldn't be picking up HD signals from nearby. Therefore, literally, Joe would be getting slightly better wound quality from his two favorite stations, but absolutely nothing else. If I were to tell Joe he needed to shell out $200 of his hard-earned dollars just so he can hear a slightly better sound when he listens to the two stations he listens to anyway, he'd think I was out of my mind. Even if he has the extra money to afford a new radio, he wouldn't be buying one, because he would think there was any benefit to it.
You see, Joe has never complained about the quality of either of my signals. He hasn't demanded pristine sound quality when he listens to Oldies or AC. In fact, Joe probably doesn't even particularly care how the music sounds, provided that I'm not playing Swahili Polka, because that isn't why my stations are his favorite. He listens because he hears local personalities, as well as local news, weather and sports. You see, I offer Joe the things he can't get anywhere else, and that's why he listens. HD Radio isn't going to change my relationship with Joe at all, except that we'd both have less money in our respective pockets.
Now let's talk about Joe's aunt Jane. Jane Listener, that is. Jane is elderly, on a fixed income, and doesn't get out much. In fact, she has to rely on Joe to take her to the doctor and grocery store. Jane's only connection with the outside world is her radio, which she listens to all the time. After all, she lives out in the county, and couldn't afford cable even if it came out as far as her house. She also can't get off-the-air TV, because our town is too far away from any of the big-city signals. When the weather gets bad, the only way Jane knows about it is by listening to one of my stations. The only way she'll hear any local news, or get the weather forecast is, you guessed it, by listening to the radio. If it weren't for our coverage of a storm recently, she wouldn't have known that flash floods were predicted in her community, and she may not have been able to call Joe to come get her before the water flooded the road and left her stranded. Jane and her elderly friends understand how important local radio is to them, and you can bet that as a radio station owner, I fully understand the responsibility I bear in keeping Jane informed. While Joe may be the backbone of the community and represent the majority of my listeners, I'm accutely aware that in fact, I'm much more obligated to serve Jane, because she needs serving the most. Now, what if you were to say to Jane that if she didn't buy a new radio, which she cannot afford, she'd lose her only connection with the outside world?
Some of you might think that the story of Jane Listener is extreme and rare, but I assure you that here in the mountains of Appalachia, there are plenty of Janes. I simply cannot imagine turning off my analog signal and taking radio service away from those who need it most.