It's still too much like sex and drugs to me. In 2004 I left the business to go co-found an advertising agency and make some "real money", only to find I was working longer and harder than ever while never getting ahead, although I did help my business partner move up from a $100,000 house with a Camry, into a $350,000 house with a Cadillac and Land Rover. However I just got more stressed, so I sold my interests and went back to my old station. I occasionally do some VO for my old agency which is cool, and I've resigned myself to never being rich...
After Jack Armstrong died and I started searching out tribute websites, I discovered much of my on-air mindset came from listening to the old 'KB as a teenager. I'd long forgotten just how influential they were. I was also fortunate that my first radio jobs came in New England, working for people who more often than not ended up in Boston or Hartford...or sometimes I got to work with jocks from Hartford/Springfield who read liner cards during the week and came up I-91 to small-town Vermont/New Hampshire on the weekends to utilize the creativity they weren't allowed to show at their full-time gig. I asked one of them to critique an aircheck...that was in 1982...I have yet to work for a PD who contradicted what I learned from that critique.
I still love the challenge of connecting with the listener over a ten-second intro. Of course like any jock I'd rather have :20 or :30...but connecting in :10 requires being on-point and simple. In Country Music the listener always loves hearing about the music, their favorite artists...so it doesn't require a focus group to figure out what to talk about. Listening to Don Berns and Jack Armstrong in particular showed the way. Berns on artist content...Armstrong on the lyrics or arrangement.
One thing the PPM has taught: The listener doesn't care about all the benefits of listening at work/in the car, etc. They think it's all hype and all crap. What they DO want is their favorite music presented by a jock who conveys passion for that music and the artists. They love it when we share content with them that they care about. And we now take care to promote the station in a way that relates to the listener. We balance brevity with being natural. We don't hype but neither do we restrain genuine enthusiasm.
That said, there's still plenty of showmanship...from a tight segue (our station does 3-4 an hour now) to airing a funny phoner...to promoting and playing a new Taylor Swift or Kenny Chesney out-of-the-box...we just make it about the listener. We don't put ourselves above them. I want to be that good friend riding shotgun in the car...the kind of friend someone would seek out the next time they need to spend three minutes or three hours driving somewhere.