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WI State Journal - Doug Moe: Radio host's message heard loud and clear

B

bigtalkradiofan

Guest
My Preface Note - The Wisconsin State Journal ran an article Wednesday about a customer service situation that WIBA's Dick Alpert experienced recently (that he talked about on-air) - I must say Dick has far more patience than I would have given them. See link pasted below for more information.


http://www.madison.com/wsj/home/column/moe/314124

WED., NOV 12, 2008 - 3:52 PM

Moe: Radio host's message heard loud and clear

Doug Moe
Wisconsin State Journal
[email protected]

Dick Alpert, the affable host of "Madison in the Morning" on WIBA-AM (1310) in Madison, is a gadget guy and was happy when a sales representative stopped at his home six weeks ago and offered him a new, high-tech product that would bundle his TV, phone and Internet service.

Alpert spends weekends in Milwaukee at the home he shares with his wife, who works in that city. He comes over here during the week. It was at the Milwaukee home that he signed up for the new service.

Alpert's appointment to get his new service was set up for last Saturday. It proved to be an interesting day.
Click to expand...

[Click link above for the complete newspaper article.]
Click to expand...
 
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