Clear Channel sez Don't Trust Arbitron Numbers
The moderators have posted repeatedly that Arbitron numbers are not to be posted (a copyright issue). It seems like it would be hard to miss.
Pre-Clear Channel WILM blamed their poor ratings on the fact the former owner did not subscribe to Arbitron. This did not stop WILM from citing and using Arbitron numbers, in apparent violation of Arbitron's copyrights. Wilmington books have been embargoed in the past. This is often because Arbitron believes unauthorized use of their propertietary information is occuring.
Wilmington is now ranked 74th in population. Its ranking in revenue is much lower and as a result it is not a CM (Continuous Measurement) market. Arbitron surveys Wilmington only twice a year for briefer periods and with smaller samples than in Continuous Measurement markets. As a result, numbers are subject to statistical fluctuation.
Clear Channel has threatened to withdraw ALL its stations from Arbitron. Clear Channel contends advertising agencies are buying radio less because they don't trust Arbitron's data. Clear Channel radio stations reportedly accounts for 14% of Arbitron's total revenue. Arbitron has published 218 "questions" about Arbitron's methods and practices, many of them focusing on Arbitron's continued use of "1940's" methodology and technology. Among Clear Channel's main objections are Arbitron's continued use of listener diaries. Arbitron's own data indicate acceptance rates have fallen (people agreeing to participate in the diary panel) and compliance rates have fallen (people actually filling them out). Spots checks indicate diary entries are full of errors. People wait until the end of the day or the end of the week to complete their diaries and then put down what they think they remember listening to. Various organizations have contended that minorities are under-represented in Arbitron's samples and have problems completing diaries. Errors resulting from Arbitron's methodology are compounded in non-Continuous Measurement markets like Wilmington with smaller samples and shorter rating periods.
WILM now has a some billboards. Clear Channel also owns billboards. WILM's billboards appear to be in secondary locations, possibly locations where Clear Channel has not sold space to paying customers.
Otherwise, as many have pointed, no major changes have been made to WILM's on-air product or talent. WDEL continues to have a superior on-air product and on-air sound (McArthur v Loudell, Jensen v Watson, Rush v Gallagher). WILM continues to ignore business news in the nation's leading corporate center. It continues to feature phone calls to third world countries, science trivia and other arcane topics of interest to its morning anchor. It's format is a hodge-podge. Timing of elements is inconsistent and listener's can not depend on the station for traffic, weather and other elements at their appointed time. The station breaks format on apparent whim. On-air production is sloppy. None of this is new. Many posters on this and other local radio boards have expressed these criticisms.
Listening habits tend to be set. Nothing on-air has changed. A few billboards do not account for such a seismic change in listening behavior.
> To the moderator, sorry didn't realize 12+ numbers were
> taboo as they are posted on the internet, but will abide by
> the rule in future. Thanks for ** the numbers rather than
> deleting my post. I appreciate it.
>
> Jim,
>
> I don't mean to be dense, but why would a change of
> ownership have anything to do with the ratings. I don't
> pick a station to listen to based on who ownes it. One
> thing in terms of WILM since the ownership change is that
> there have been a bunch of billboards around town
> advertising WILM where in the past the billboards were few
> and far between. Maybe that made a difference. Also, I
> know I heard a promotion for WILM on 1290 the ticket one
> time when I tuned in, so my guess is the other Clear Channel
> stations in Delaware may be promoting WILM too, just as WILM
> promotes 1290 and 94.7 the River when they are carrying a
> specific sporting event. Maybe that too also helped make a
> difference. Yet, WDEL has at least as many billboards
> around and they did improve, but not to the degree that WILM
> did from like 12th to a tie for third where as WDEL was
> around 10th and went to 7th place, if I recall correctly.
>