You are right ny friend. This business needs to stop copycatting everyone else, playing the same 200 songs until the listener pukes, moving the studios out of the city of license to a "bigger" city. Radio can and will survive the onslaught of "new media" just as it did with television, the Walkman, and the CD. It's the poeple IN this business who have to change their ways of thinking and stop using old business models or reuse thos business models that worked rather than putting a small band-aid on a gaping wound. Technology is only a TOOL give those with talent and whatnot in positions to USE the technology to do their jobs better. Unfortunately too many station owners see the automation system as a way to get rid of the one thing that makes the station work - people. Yes, you need sales, but if you don't have compelling programming to sell to advertisers then what are you - a free jukebox. That said, it takes good salespeople to actually SELL your station to potential clients something that I don't think most radio salespeople actually KNOW how to do. They (the salespeople) have to believe in your programming, know it, understand it, love it in order to understand the potential clients for your stations. Just as you can't put a car salesperson in an electronics store to sell electronics, they wouldn't know or understand the product or the potential customer. Same goes for radio, you can't put a person say as your country stations' saleperson in charge of you urban stations' sales because they don't understand the listeners, lifestyle etc. of the format in question. Put the right salespeople in the right places and no matter the format you can have a winning station. Same goes for programming put the people in who understand the lifestyle of your listener, who live and buy in your community too not just some consultant in some far off metropolis that wouldn't even know or understandf your local community. I too am not a genius, but I have seen this business go from great to really crappy in only 23 years.
Oh war stories I too remember cuing up records and you having to manually start the next cart to play. Technology has made the job much easier and has made the quality much better. I miss the old days - sometimes.