According to a letter to the editor published in the Free Press this week, Rogers did not even bother to talk to WQLN about the supposed "reception issues" to try and come up with a solution. That would have saved them the PR nightmare they had.
I can't speak for WPBS-WNPI and Ottawa, but in all my years in London, I've never seen bad reception on WQLN. Yes, their transmitter was down for over a month last fall because of a storm and WNED from Buffalo had to be substituted on London cable, but there could be a failure in the fibre optic transmission too. I have seen signal failures from Detroit stations on cable in London that had nothing to do with the stations themselves.