R
Radio_Realist
Guest
So I repeat the simple question: what company did the research and for whom?
I won't mention the company's name, as I might want to work for them again. The research was a broad-based project to determine which media are the most effective for selling products to as many different market segments as could be identified. The company then sold its expertise to firms looking to sell products to consumers.
Some of the research was conducted under contract by the psychology department of a major university located in the Eastern part of the country. Some of the research was conducted by psychologists and statisticians who worked for the company. It consisted of using batteries of tests, surveys, and other methods to go beyond mere demographics into "psychographics", or dividing markets based on attitudes and lifestyles.
For example, it was discovered that males aged 18 to 35 who were interested in certain types of spectator sports had very different buying patterns from makes aged 18 to 35 who weren't interested in spectator sports at all, but who were avid participants in "adventure" sports. Arbitron ratings that simply indicated how many males between 18 and 35 tuned in weren't helpful in determining how to reach specific sub-sets of that demographic group. But the research the company I worked for was helpful at achieving that goal.
There are some market segments best reached by direct mail. Others are best reached through TV commercials. Others are best reached by radio. This research was designed to find out which media were best for every identifiable market segment. The divisions were based on other research into what psychographic characteristics are most important in determining who is likely to buy a given product.
And all products have different potential markets. We had a client who was trying to sell a kitchen product that did not save time in preparing food, but it produced excellent results at doing what it was intended to do. Our research determined what characteristics identified those who were likely to want to buy a "gourmet craftsman" type appliance because they enjoyed spending time cooking. We then found which media were best for reaching those buyers.
What was discovered about liberal voters seldom wanting to listen to liberal talk radio was serendipity. It wasn't the only goal of the research. We simply wanted to be prepared offer clients the best possible advice. If they were selling a product that liberals were more likely to want to buy than conservative (based on our research), then we needed to know what media were best for reaching liberals. And, by learning which media were best, we also discovered which media weren't as good.
The company I worked for was not the only marketing research and consulting company in the nation, it wasn't even the largest. I don't pretend that I was deeply involved in conducting the research. My job was using the research to develop marketing campaigns. Just as a music format station's music director relies on the results of market research to decide which songs to play, I relied on the research to help decide which media to use. And based on the research, radio was already becoming a less than desireable advertising medium back in the 90's. That doesn't mean that I don't enjoy listening to the radio when the programming isn't boring. But it does mean that I could seldom recommend it to clients.
I won't mention the company's name, as I might want to work for them again. The research was a broad-based project to determine which media are the most effective for selling products to as many different market segments as could be identified. The company then sold its expertise to firms looking to sell products to consumers.
Some of the research was conducted under contract by the psychology department of a major university located in the Eastern part of the country. Some of the research was conducted by psychologists and statisticians who worked for the company. It consisted of using batteries of tests, surveys, and other methods to go beyond mere demographics into "psychographics", or dividing markets based on attitudes and lifestyles.
For example, it was discovered that males aged 18 to 35 who were interested in certain types of spectator sports had very different buying patterns from makes aged 18 to 35 who weren't interested in spectator sports at all, but who were avid participants in "adventure" sports. Arbitron ratings that simply indicated how many males between 18 and 35 tuned in weren't helpful in determining how to reach specific sub-sets of that demographic group. But the research the company I worked for was helpful at achieving that goal.
There are some market segments best reached by direct mail. Others are best reached through TV commercials. Others are best reached by radio. This research was designed to find out which media were best for every identifiable market segment. The divisions were based on other research into what psychographic characteristics are most important in determining who is likely to buy a given product.
And all products have different potential markets. We had a client who was trying to sell a kitchen product that did not save time in preparing food, but it produced excellent results at doing what it was intended to do. Our research determined what characteristics identified those who were likely to want to buy a "gourmet craftsman" type appliance because they enjoyed spending time cooking. We then found which media were best for reaching those buyers.
What was discovered about liberal voters seldom wanting to listen to liberal talk radio was serendipity. It wasn't the only goal of the research. We simply wanted to be prepared offer clients the best possible advice. If they were selling a product that liberals were more likely to want to buy than conservative (based on our research), then we needed to know what media were best for reaching liberals. And, by learning which media were best, we also discovered which media weren't as good.
The company I worked for was not the only marketing research and consulting company in the nation, it wasn't even the largest. I don't pretend that I was deeply involved in conducting the research. My job was using the research to develop marketing campaigns. Just as a music format station's music director relies on the results of market research to decide which songs to play, I relied on the research to help decide which media to use. And based on the research, radio was already becoming a less than desireable advertising medium back in the 90's. That doesn't mean that I don't enjoy listening to the radio when the programming isn't boring. But it does mean that I could seldom recommend it to clients.