Press "1" for English is bad enough, but it's worse when "1" is for Spanish and "2" is for English, then you sit on speakerphone for an hour getting shifted from automated line to automated line, usually to be disconnected by the automation, which tells you over and over to wait for an operator, or to call the number you just called.
I did that today on a phone. It was almost like the idiots didn't want to take my money. I called and recalled, and stated my information eight times for the automation system, then for people, but kept on getting disconnected at different points. Every time I called back in, I got a different message too. Quite frustrating.