There are a lot of guesses and misunderstandings here about how K-Love's engineering operation works.
From what I've seen from a number of people who do local engineering for the company, their engineering operation is (usually) a very tight ship. When they take over a station, they install a full rack of equipment that comes already assembled from HQ, which used to be in California and has now relocated to their new home base in Tennessee. Everything is standardized across every station right up until it hits the transmitter, and EVERYTHING is remoted back to their network operations center, including monitoring of every piece of gear, security cameras on the site, etc.
They don't leave anything connected from the previous operation.
They employ regional contract engineers who usually oversee multiple stations in a region. I'm not sure who that is for western New York, other than it's not any of the contract engineers I work with around here.
The engineering operation is entirely separate from any local outreach team they might have on the programming side. They report to different sets of management in Tennessee.
I am quite certain that they're well aware in Tennessee that there's a problem with the transmitter in Colden, and that they were aware of it as soon as it went off the air. I can also say that the top level of engineering at K-Love is in flux right now, which may explain why 102.5 isn't back to full power more quickly.