neo11 said:
Exactly. There seems to be a culture prevalent in the radio industry where research and consulting can do no wrong. And yet, tell me one move where radio has become more "Ipod-like" and has really been successful.
Talking to listeners, which is all research is about, is inherently the correct thing to do. The opposite is to say, "I know what the people want" which is both impossible and arrogant.
To remove the needless "we're great" liners and long promos is a good idea. To sound like an iPod takes away the fundamental difference between good radio and an iPod... the ability to either entertain with talent or to create a mood. IPods have no talent. And one on shuffle can not create a mood such as a well programmed hour of music can.
But the inane liners and promos intended to create recall in the diary method are not part of good radio under the PPM. A friend has practiced for several decades his belief that "there is no such thing as a one minute promo." Most things talked about on the radio are self-serving to the station, but not to the listener who is drilled with incessant reminders of how great a station is; why stations do not spend more time emphasizing listener benefits rather than posturing is beyond me.
Sure, there is bad research. It comes in all forms, but is mostly caused by a failure to define objectives, which is a sign of incompetence at the station level, not at the research company. Similarly, there are bad consultants... but would you have critical surgery without a second opinion? Specialists are the consultants of the medical profession, just as auditors are the consultants of the accounting profession...