neo11 said:Research, however, seems to be telling radio stations how to attempt to retain the listeners they already have. It does not seem to be doing much of a good job promoting compelling radio programming that will bring back listeners who have abandoned terrestrial radio.
That's because there aren't many who have left... about 2.5% is the decrease in Americans who use radio over the last 15 years.
Research can take many forms. Music research finds out what people who have an affinity to a particular station's format would like to hear and what they do not want to hear. Perceptual research finds out why people listen or don't listen to a particular format or station.
There have always (30+ years) about 5% who do not listen in a given week, and about 7% in any market who listen very minimally. Most of the losses, as small as they are, are among light users who do not offer much to radio even if they were to come back.
And as far as endless liners, promos, and chest-pounding, yes, you're right, it is a good idea. But since the topic of this thread is specifically the changes at Lite FM, it should be noted that you never heard any sort of chest-thumping of that sort from that station, despite their success.
Lite had no liners promoting Lite? Lite had no promos promoting the music mix or the morning show? Come on....
PPM requires different techniques. Stations that try to use the same bag of diary-related tricks will not like the news the PPM will bring.