Soon Yi CIV.V said:Why would I listen to B101 at work when I can listen to Now 97.5 with no interruptions?
Because you are passionate about radio, and actually care. Listeners to B-101 listen out of habit. They just want backround noise, and don't care about the commercials, because they understand that is how the station makes its money. And in the captive environment of an office, or even the home, commercials blend into the backround. I think the car is the only place that people actively resort to button pushing when a commercial set comes on. People tend to stick with what they know.
I used to do call out research at the old Sunny 104.5 in the late 80's. As you probably know, all questions are worded to steer the participant to a specific end. No one is going to argue that a commercial free work day is better than a limited or full commercial load day, well, because it is. But in the end, people always turn to their comfort zone. Does anyone know of an instance where giving away a huge sum of money actually turned the fortunes of a low rated radio station to a high rated station? I don't think so. Why? Because people always return to what they know. Now 97.5 will ALWAYS flounder as an also ran, because in the 11 years since Greater Media flipped WFLN to Max, they have failed to establish a lasting identity at 97.5. And in today's radio business climate, they will never be allowed to.