jondavidvox said:
1.) We will operate in the Public Interest as Public Trustees.
What is "the public interest" today? Is providing relaxing music during the workday less in the public interest than a talk show about the new sewage plant?
2.) We will focus our Product on our true customers; Listeners.
With the important exception of the horrible facilities, like high-band daytimers, that can not compete, radio stations have to focus on listeners as without a listener group, advertising sales over anything but the very short term is impossible.
3.) We will find and hire real Program Directors, charge them with the mission of delivering a more entertaining, creative, and memorable On-Air Product, than Listeners can provide for themselves elsewhere.
In today's multimedia world, radio can only be a mass medium. At certain times, listeners will want to custom tailor entertainment to their own taste... just like when we played 45's over and over. And at other times, radio's convenience is an important advantage.
4.) We will provide these real Program Directors the tools they need, hold them accountable for the results we seek, and then leave them alone.
Unless you insert "in accordance with the economic ability of each market to sustain" in there, this is a wild dream. Radio, to sustain any programming, must be able to pay for the costs. Many stations have failed in the creation of programming that was too expensive for the market to sustain.
5.) We will watch as these real Program Directors find, hire, and direct On-Air Personalities who are more entertaining, creative, and memorable than Network Programming, I-Pods, Multi-changer CD Players, and Satellite "Radio" Channels.
Problem: not all listeners want "personalities." Some find all so-called "personalities" to be grating and annoying. That is why stations discover alternatives that deemphasize personalites and are successful with them... and that is in the public interest, isn't it?
6.) We will provide these Personalities with the tools, support, and paychecks commensurate with what is necessary for them to own homes, raise children, dress well, drive nice cars, and save money for their futures.
You should design rides for Disney's "Fantasyland." Businesses will pay no more than is required to accomplish the tasks at hand. How many Americans play football? How many play in the NFL and make $10 million a year. The rest are subject to what is generally explained by an excess of supply over demand.
7.) We will fire these Personalities, within minutes of them embarrassing our Listeners, our Communities, or our Company, On-Air, or Off.
We are to empower on air staff, and then expect that they never make a mistake? Save for egregious errors of judgement and things that are illegal, recognizing mistakes, appologizing and moving on is far more fair. And, within today's labor laws and rules, instant firing is freqently not legal.
8.) We will hire Advertising Sales Professionals who advocate for their Clients, and who want to sell our Product, not tinker with it.
You must have worked at a couple of bad stations and now assume that nobody in the business is professional. As high a percentage of sellers that I have met are as honest, ethical and professional as, let's say, dentists I have met.
9.) We will direct our Sales efforts to as few Advertisers as necessary to meet our financial goals, while simultaneously meeting their expectations of results.
Rates are set not just by the radio competitive environment but by the sum of all ad media. In a bad economy, rates fall because there is more supply than demand... no matter what we want to sell for.
And radio is a medium. The success of a campaign is about more than delivering a message... location, need, price, competition, etc. are part of the issues involved here. Radio has little or no control over most of these matters.
10.) Our decision-making will always result in a stronger On-Air Product, not a weaker one.
Most broadcasters already do that. The first decisions in this business, as in any business, relate to the survival of the enterprise. Since radio did not create the recession, then we are subject to its pressures.