number one fan said:
You also think advertisers keeping buying because they get "results." That's Bull!
Most local direct advertisers, such as those in Oak's market, use only one medium, and based ont he content they know pretty fast if the ad works or not. Over time, they know what to feature in ads, and how to talk to local consumers. Some local ads, by big market standards, sound bush league. But in smaller communities, spots voiced by the client who also lives in town work. Spots that are folksy work. Spots that say "I'm here" work.
In larger markets, there is a high percentage of agency multimedia campaigns. And the advertisers have metrics to track sales vs. ad expenditures. While they may not be able to say which medium produced most sales, multimedia campaigns are based on the synergy of different advertising vehicles working together, from radio and tv to point of purchase.
Books don't sell. Most merchants don't have a clue what those numbers mean; neither do most sales reps.
And ratings based selling is not the way to deal with local accounts. Agencies buy multiple stations and different media. They use ratings to establish price.
The numbers are kaka anyway because people write down whatever they please in those diaries (but that's another subject).
And how many diary reviews in Beltsville, Laurel or Columbia have you done to see how diarykeepers write down listening. None, I suspect. The fact is that the diary, in its day, was a very good measurement device. Today, we have the roll out of the People Meter, which tracks listening without recall, diaries or intervention.
Merchants buy because: (1) They're friends with your boss. (2) They like you. (3) They listen to your station and assume everyone else does.
Relationships and trust have a lot to do with all kinds of selling, from packaging supplies to advertising. The fact is, advertisers are a lot brighter than you think. In small businesses, the money spent on advertising is also money the owner could take home. If they choose to spend on media, it is because they have found advertising, in the end, causes more money to come in.