> They absolutely took ratings seriously. Arbitron and Pulse
> (remember them?) only surveyed the market in the spring and
> fall back then, and those were anxious times-although until
> the mid-1970s most station owners and managers believed you
> didn't do something drastic to your station's brand image in
> response to a down book, just fine-tuned to bring your
> target listenership back in the fold.
>
> But when your traditional target clientele started aging
> out, as some stations began to experience after about
> 1970-75, that was time for bigger changes. WBEN, looking at
> its audience fading into the sunset in the late 1970s,
> sweated the ratings to the point that its new owners became
> convinced of the need for an extreme makeover. So they
> completely reinvented it in 1978-79 as a full service AC
> station...I remember it, I was there, and it worked. The
> core audience they grabbed in bits and pieces from a variety
> of other stations back then, the men and women born between
> 1930 and 1955, became their new core audience then, and
> remains their core audience today. Took 'em back to #1
> overall by the spring of 1980 and they really haven't look
> back; that was a big part of Larry Levite's legacy, which
> ended with a surprisingly smooth and graceful evolution from
> full service AC to talk just before he sold his stations and
> semi-retired. But now it's time for another makeover to
> connect more effectively with what should be their new
> core---people born 1950 to 1980.
>
Bob, since you there, perhaps you can enlighten us further. But my recollection of WBEN in the late 70s is that the old managers of WBEN, who were running it for the Butler family before the sale to Levite, actually made the change to an AC format. That was when Clint Beuhlman was forced to retire. Stan Barron was let go. They brought over Jay Fredericks from KB. They used the slogan "93-BEN." And I thought it sucked! It didn't sound like WBEN. If I wanted music, I listened to KB or Q-FM-97, not WBEN. When Levite bought the station, he scaled back that change. He dropped the inane "93-BEN." "WBEN Radio News" returned. He re-hired Stan Barron and brought back Free Form Sports. Clint was resurrected on Sundays for a while. Yes, Larry kept the updated music mix. But I must admit I NEVER listened to WBEN for the music. They could have played Chinese Gong Music for all I cared. I think that I, and most of listeners, tuned to WBEN for the news and the personalties. The music was simply the "fill" between those elements. Maybe this is a big assumption on my part but the fact that WBEN didn't lose audience when it dropped the music in the early 1990s is evidence of that. I think Larry understood that news and information was the franchise, allowing him to maintain WBEN as a successful entity until he sold it.