When traveling I usually stick with Yelp, Google Maps and Tripadvisor, in that order. When it comes to selecting hotels, I generally trust Yelp more. I find the overall rating on Yelp can be lower than Tripadvisor at times, but the reviews on Yelp in general (not always) tend to be more accurate. Of course, sometimes you have to dig through the BS as some reviews are more detailed than others and you can sometimes tell by reading if someone thinks that everywhere they visit and every dish they try is "amazing!" with 5 stars, vs. others who may point out every minor flaw.
I need to work Yelp into my hotel searches. Thanks for that! Hotels.com has been my go-to for years, but they've done a re-design and it's now impossible to get rankings based purely on guest ratings. I generally compare them and TripAdvisor, but folding in Yelp sounds smart.
Some hotel staff, especially those with a concierge can be helpful, but they sometimes receive kickbacks from restaurants if they send hotel customers there. While I'm sure they don't want to spoil their reputation by sending patrons to a crappy place, at other times they may send customers to certain restaurants primarily because it nets them a bit of a payoff.
Yeah, and there's always the possibility that the concierge is recommending based on their experience and taste, which could vary widely from your own.
With Yelp, I restrict it to a minimum of four stars. That needs to be from at least 100 reviews (I'll go 50 in a small town). Any place that can maintain four stars over 1000 reviews is doing something right, because there's always going to be someone giving it one star because "we waited too long for a table when we showed up without reservations on prom night" or "the waitress had an attitude."
And I guarantee you anyone who tries a scam to get free food and fails WILL leave a bad Yelp review. And so will anyone who feels sick after eating someplace.
I'll filter those out by seeing just how often other people have the same experiences.
If it's a tossup, I'll compare the Yelp rating with OpenTable's ratings. Much smaller database, but more serious diners, and if it adds up, I can see what times tables for whatever size party we are are available, book from my phone and get 100 points for the reservation if I keep it.
Also, chain places in smaller towns and cities are a very mixed bag. Generally less-frequent delivery of fresh foods than for the same chain in a major city, and often managers, cooks and waitstaff who have never had to hit high standards in competitive places. And it's not the second mortgage on
their house that's at risk.
And finally, rule of thumb---if it's owned by Greeks, the health department is probably trying to come up with a separate scale for by how much they exceed the requirements for a perfect 100 on the health inspection.
The only Mexican restaurant in downtown Phoenix that had a perfect health score---never a reported case of food borne illness in 30 years that they were in business---was owned by Greeks. You could have performed surgery in that kitchen. And I knew about 15 other Greek restaurant owners who were every bit as obsessive.
The late columnist Mike Royko did a wonderful column back in 1986 called "The Shortage of Short Greeks is Ruining Us". Essential pull quote:
"If the cook goofed up orders, Sam's cousin would go in the kitchen, pick up a cleaver and say, "You want I keel you?"
The entire column is a brief but wonderful read, and I credit it coming along at the same time that I began to do a lot of travel to places I'd never been in TV news with ditching my tendency to look for a familiar brand name and to go local where possible:
Mike Royko: Shortage of short Greeks ruining us