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Time to end radio pranks?

Giacomo's analysis of the hospital hoax-call saga is a good one, and it's hard to disagree with except on two-points, one major, one minor.
They were doing their jobs.

Hit men, pimps, drug dealers, and con-men don't get excused because "they were doing their jobs" and that isn't an adequate defense in this case either.

The job these Aussies have is to attract and entertain an audience so advertisers can pitch listeners into buying something. Accomplishing those goals doesn't "have to" include scamming, hoaxing, and victimizing strangers by misrepresenting your identity or intentions or using other forms of fraud and deception to economically advantage yourself at the personal expense of others.

And in these so-called "pranks" there is always an unknowing victim who is hurt or damaged in some way, even if it is just interrupting their lives and taking away their personal time for a few minutes. Unfortunately, embarrassment and pain can too often result. If you can't be funny without hurting someone else than you aren't really that talented in a comedic way, and should look for another line of work.

That said, those of us in the radio business can certainly feel for these two Aussies, who had no idea of the possible consequences of their little scam. If you haven't heard, the bit was pre-recorded by them and screened and approved by management before it was ever aired. So, the suits are really in on the blame on this one. Still, it's safe to say the on-air duo probably won't be doing phone scams anymore, and are now globally infamous, which will not help their job prospects for the rest of their careers.

And that's the second and minor point I wanted to make. It isn't just hundreds of thousands of people, and folks mostly in the radio world, who know about this. It is more like hundreds of millions of people, and probably billions of people for whom this has be the equivalent of water-cooler talk all over the world. They know about this in places most Americans couldn't find on a map.

It was not only the lead story on the domestic BBC news channel in the UK, it was the lead story on the BBC International feed for an entire day on both TV and radio, it was the lead story on the NBC network news. Naturally, it was the top story in Australia, and it was top news in India, where the dead nurse was born and will be buried. I personally saw the actual coverage mentioned above, but it's a reasonable guess that news outlets all over the planet mentioned the story in their newscasts, in their newspapers, or on their websites.

No doubt, there are likely to be broadcasting rules in the UK, and Australia to prevent this kind of thing from ever happening again, and proposals for the same kind of rules are likely to be made throughout the English speaking world and beyond.
 
TimeIsTight said:
And in these so-called "pranks" there is always an unknowing victim who is hurt or damaged in some way, even if it is just interrupting their lives and taking away their personal time for a few minutes.

But the "unknowing victim" here wasn't the nurse. It was the patient, whose privacy was invaded. Her personal information should NEVER have been given out over the phone to someone saying they're the Queen. You're blaming the wrong people here.
 
You're blaming the wrong people here.

No, the blame all belongs to the "talent?" who initiated the idea, and to their "management" who approved the broadcasts.

It doesn't matter that their intention was to use fraud to invade the patient's privacy, and the nurse, and her husband and two children, may have wound up to be the most severely injured "unknowing victims."

None of this would have happened if the alleged "funny folks" hadn't intentionally invaded the privacy of strangers on the other side of the world while trying to benefit themselves, and their employers, economically.

Whether the hospital should have released personal information about the patient is a totally separate issue. Making that phone ring, disturbing medical professionals at work, and using fraud, deception and misidentification to con and scam strangers while putting them into ultimately embarrassing and damaging positions is the wrong behavior that deserves all the blame.
 
TimeIsTight said:
Giacomo's analysis of the hospital hoax-call saga is a good one, and it's hard to disagree with except on two-points, one major, one minor.

Thank you, TimeIsTight :) Now I'll address the points you referenced...

TimeIsTight said:
Hit men, pimps, drug dealers, and con-men don't get excused because "they were doing their jobs" and that isn't an adequate defense in this case either.

There are MAJOR differences between a lawful profession in the entertainment industry and all of the other illegal activities you mentioned. The most obvious being that the former is LEGAL and the latters are ILLEGAL.

TimeIsTight said:
And that's the second and minor point I wanted to make. It isn't just hundreds of thousands of people, and folks mostly in the radio world, who know about this. It is more like hundreds of millions of people, and probably billions of people for whom this has be the equivalent of water-cooler talk all over the world. They know about this in places most Americans couldn't find on a map.

It was not only the lead story on the domestic BBC news channel in the UK, it was the lead story on the BBC International feed for an entire day on both TV and radio, it was the lead story on the NBC network news. Naturally, it was the top story in Australia, and it was top news in India, where the dead nurse was born and will be buried. I personally saw the actual coverage mentioned above, but it's a reasonable guess that news outlets all over the planet mentioned the story in their newscasts, in their newspapers, or on their websites.

And whose fault is that? The Australian radio DJs or the media outlets who on a slow news day will drop anything to cover the latest goings on in England's Royal Family?

This was a local story in the Sydney, Australia market, and in any other location this radio program is regularly broadcast in. It should have remained that way.

It is quite ironic that the BBC - an arm of the British government - helped fuel this fire, and now British police - another arm of the British government - is launching a criminal investigation by extending their long arm well outside their continent's borders by contacting Australian police.

TimeIsTight said:
No doubt, there are likely to be broadcasting rules in the UK, and Australia to prevent this kind of thing from ever happening again, and proposals for the same kind of rules are likely to be made throughout the English speaking world and beyond.

For the sake of radio in those countries, I sure hope you are wrong. Because to see the effects of such legislation, one only need look within the borders of this country, the United States, to see what radio has become: An AM band on life support filled with infomercials, angry old white guys, dollar-a-holla religious programming, and generic lifestyle programs. Only a few markets can claim to have quality news and sports stations. The FM band is still vibrant, but it is quick becoming the go-to spot for the well-performing AM brands whose owners count the future of their present AM homes not in decades but in single-digit years. And those stations which aren't acting as a life support for an AM format are usually only programmed live and local in AM and PM drive. Maybe mid-day also, if the owners are feeling generous.

And throughout it all, there is very little creativity. There is no fun. When Howard Stern left terrestrial radio, a lot of life left the medium. Like him, love him or hate him, his creativity, humor, personality and presentation helped keep life in the medium, a legacy that is undeniable. And the same can be said for broadcast and basic cable television, which is typically filled with reality shows and endless talk shows, more dollar-a-holla religious programming, more generic lifestyle programs, and of course, long-form infomercials.

The only people truly benefiting from radio today are the licensees who make money, whether that be through brokering dayparts, LMAing the entire signal, or outright selling radio stations. In other words, already financially well-off large media conglomerates.

TimeIsTight said:
None of this would have happened if the alleged "funny folks" hadn't intentionally invaded the privacy of strangers on the other side of the world while trying to benefit themselves, and their employers, economically.

You mean the same way that many newscasts do when they send their investigative reporters out to cover consumer complaints, sometimes necessitating the reporter enter private property?

TimeIsTight said:
Whether the hospital should have released personal information about the patient is a totally separate issue. Making that phone ring, disturbing medical professionals at work, and using fraud, deception and misidentification to con and scam strangers while putting them into ultimately embarrassing and damaging positions is the wrong behavior that deserves all the blame.

Not a separate issue at all. It IS the issue. This was a major hospital with a very high-profile patient. It is unfathomable that in 2012, a major city hospital in a first-world nation would not have strict privacy practices for average patients, let alone someone commonly known to be high-profile.
 
TimeIsTight said:
Whether the hospital should have released personal information about the patient is a totally separate issue.

It's the ONLY issue. It's the legal issue, and if the patient wanted to sue someone, they would sue the hospital, not the nurse and certainly not the radio station.

What the nurse did afterwards is her business. No one blamed her, and we still have no reason to believe this suicide has anything to do with this prank. The radio folks didn't call the nurse, they called the hospital. Only the nurse committed suicide. Not the hospital's CEO.

You've invented an issue where none exists, especially for us in the US.

TimeIsTight said:
None of this would have happened if the alleged "funny folks" hadn't intentionally invaded the privacy of strangers on the other side of the world while trying to benefit themselves, and their employers, economically.

How do YOU know that? You really don't. Suicide is a complicated subject, and you're not qualified to make a judgement here. As for benefiting economically, these radio people get paid the same amount regardless of what they do, so they didn't benefit economically from it.
 
TimeIsTight said:
No doubt, there are likely to be broadcasting rules in the UK, and Australia to prevent this kind of thing from ever happening again, and proposals for the same kind of rules are likely to be made throughout the English speaking world and beyond.

The English speaking world includes lots of diverse places like Jamaica, Belize, Guayana, Bahamas, Barbados, Ghana, Cameroon, Kenya, Liberia, Tanzania, Tonga, South Africa and about 70 others where it's very unlikely that this event is even a blip on the radar, radio-wise.
 
All I've heard from Time is Tight are excuses, not any proposals for an actual solution.

Here's a start: On a slow day, have two interns in the news dept. call each official from towns in the coverage area (this is at least for local news) and ask them what street they grew up on. Put it in a database.

Search Lodi, Mayor and check the answer. Everyone knows what street they grew up on no matter what's going on. If the answer doesn't match, no live on the air. It would take 10 more seconds to type that in a database search.

Is it perfect, no. Is it better than nothing? Yes. Same deal with the Queen of England. There wasn't a code word for her to use for verification at the hospital? Or most likely, a code word for one of her staff who would be placing the call to use?

As for national, a lot of the pranksters don't live in the places they are calling from. Yes, get a damn call back number and if it's a fire chief in Encino and his number is from Philly, most likely something isn't right.

Or just keep making up excuses as to why it can never be done and have the same thing happen over and over again. This is like having a prison break every week and then saying why the security can't be changed because "we've always done it that way".

I'll bet my own backside that the hospital in England is reviewing their phone security protocols if they already haven't been revised. I doubt they're all standing around saying, "well, we can't do that because [fill in the blank with excuses]"
 
It's the ONLY issue. It's the legal issue, and if the patient wanted to sue someone, they would sue the hospital, not the nurse and certainly not the radio station.

Apparently the Metropolitan Police in the UK don't agree with you. They have asked the New South Wales police in Sydney to help them set up questioning of the two radio pranksters. And, there are laws on the books in Australia against this type of telephone privacy invasion, so the local NSW police reportedly may be considering their own criminal investigation, while the Australian communications watchdog is considering bypassing the complaints procedure that gives broadcasters the right of first response and opening its own investigation of the broadcasting company.

The company that owns the radio station had an emergency board meeting today, the station has suspended all advertising through Wednesday, there is a boycott by some station advertisers who don't want to be associated with the mess, and the two pranksters are in hiding because there have been threats against them. Like Rupert Murdock had to shut down "The News of the World" in the UK thanks to the phone hacking scandal, it is possible we could see an Australian radio station blow up its format and possibly even be sold.

The English speaking world includes lots of diverse places like Jamaica, Belize, Guayana, Bahamas, Barbados, Ghana, Cameroon, Kenya, Liberia, Tanzania, Tonga, South Africa and about 70 others where it's very unlikely that this event is even a blip on the radar, radio-wise.

Most, if not all, of the countries on your list, with the exception of Liberia, are former British colonies, and many are still members of the Commonwealth, who along with the major Commonwealth members like Australia, Canada, and New Zealand tend to follow Brittain's lead in many areas, but especially in legal matters. Because of their present, or former, connection to the Queen and the Royal Family there is no doubt that officials and citizens in these countries have been following this news story. It is a global story. I even saw the story reported on NHK Television out of Tokyo the other night.

Whether any new legal regulation on the media's use of deceptive methods to intentionally invade someone's privacy that may be adopted in the UK, as a result of this and the newspaper phone hacking scandal, filter out to be copied in any other Commonwealth countries remains to be seen. People in Tonga may not even think radio phone "pranks" are culturally funny. On the other hand, legislators or regulators in places like Australia, New Zealand, and Canada may seize the opportunity to try and prevent another unnecessary mess like this in the future.

All I've heard from Time is Tight are excuses, not any proposals for an actual solution.

All the WNTI solution suggestions for use here in the US are good ones, similar systems have been in use for years, but we know from the history that they aren't "foolproof."

No doubt, that hospital changed its policies on dealing with patient information phone calls within hours of the call from Australia, and will likely make more changes long term. There are probably countless hospitals all over the world reviewing their own procedures.

Watch how the legal systems in Australia and the UK deal with this growing controversy. In the end, similar phone pranks are very likely to be illegal in those two places, and if there is ever a similar phone prank situation here, the same kind of legal prevention is likely.
 
TimeIsTight said:
Apparently the Metropolitan Police in the UK don't agree with you. They have asked the New South Wales police in Sydney to help them set up questioning of the two radio pranksters.

No charges have been filed. The questioning will probably involve how they got past the receptionist. That's where the real crime is. The police are way out of their jurisdiction.

TimeIsTight said:
In the end, similar phone pranks are very likely to be illegal in those two places, and if there is ever a similar phone prank situation here, the same kind of legal prevention is likely.

As I said earlier in this thread, there already is an FCC regulation for such things, and anything more would infringe on the 1st amendment.
 
I'll keep my thoughts brief since a lot of people have differing angles.

It stinks what happened, but in defense of the on-air personalities they didn't know the mental capacities of the nurse they called. They were just trying to put on a show. No one could predict that this nurse would kill herself based on this. Of course, this prank going viral throughout the world didn't help matters either.

Now it's up to this and every hospital/public facility to put some sort of policy in place....perhaps an exclusive private number that only allows for one specific number to be accepted, all other numbers blocked.

Honestly, the prank seemed "innocent" enough, the same way the DJ's in Montreal pretended they were the Prime Minister of Canada at that time Jean Chretien and actually talking to the Queen. They certainly weren't trying to be malicious to anyone.

But I suppose in the UK, honoring the royals is a big deal there. I doubt very much anyone here would have gone through great measures if such a call got to the White House or Camp David and went to Barack Obama.
 
TimeIsTight said:
Most, if not all, of the countries on your list, with the exception of Liberia, are former British colonies, and many are still members of the Commonwealth, who along with the major Commonwealth members like Australia, Canada, and New Zealand tend to follow Brittain's lead in many areas, but especially in legal matters.

The relationship of many former colonies is often a love / hate affair.

Most remember things like Kipling's statement in one of his books about "the burden of the white man..."

In the end, similar phone pranks are very likely to be illegal in those two places, and if there is ever a similar phone prank situation here, the same kind of legal prevention is likely.

There is already an FCC rule about prior consent and it was the basis for the recent fine of WSKQ in New York.
 
There is already an FCC rule about prior consent and it was the basis for the recent fine of WSKQ in New York.

Apparently, there are similar consent requirements in place in both Australia and the Commonwealth, and were ignored by station's lawyers and management who approved broadcast of the prank recording without getting the consent of those recorded. They also claim they made five attempts to get that consent and failed, which would indicate that they were fully aware that they were breaking the rules.
 
It's much simpler than much of the verbiage in this voluminous thread.

Deciding what's right always boils down to two things: common sense and the Golden Rule.

The more regulations we have, the more people base their actions on, "What can I get away with?" instead of, "Will I hurt someone -- would I want someone to do this to me?" (The Golden Rule.)

This "bit" was apparently prerecorded so it was not just a spontaneous lapse of common sense.
 
Yes, the rule about getting the golden always wins out 8)
 
RoyalScam said:
TTalkradio1 said:
It is the woman's fault that she killed herself. It's not the fault of a shock duo.

She obviously had other issues going on. It's ridiculous to vilify the jocks.

And the woman who died from binging on water during a radio "contest" a couple of years ago technically killed herself, but that's no reason not to vilify those who instigated the contest. If the nurse in this case had not killed herself, the bit was still stupid, irresponsible and unnecessary. Some folks in the radio industry need to grow up and stop doing these adolescent pranks.
 
wadio said:
Some folks in the radio industry need to grow up and stop doing these adolescent pranks.

Some have, and that's what's made radio boring and predictable. They just read the scripted liner cards. And you'll have fewer pranks because there are fewer DJs. They're all getting fired. So are you happy now?
 
Well, according to Bob Costas, we should end RADIO because the pranks aired on it.

If someone killed themselves over a phony phone call, chances are they were mental to begin with.

This is NOT the same as the woman who died from holding her pee and drinking too much water. That was a station sanctioned contest held on station property. This was a lousy phone call that shouldn't have fooled anyone who isn't deaf.
 
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