Yet another TV Guide Network mystery. Since yesterday afternoon the TV Guide Network on my Xfinity System in Bristol, Connecticut (Channels 72 and 100) has been showing the listings for COX Cable of Tulsa, Oklahoma. And if that part weren't strange enough, the times on the screen are the normal Eastern Time Zone times and not Central Time Zone like Tulsa is. Is Tulsa, Oklahoma the default mode for the TV Guide Network if the local listings crash?
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TV Guide Network Gone Loco
- Thread starter MarcB
- Start date
Hey...at least the listings for 8 will still be ABC's!
Yikes, that IS an odd error; can't say I've heard of anything like it when distance is involved.
Yikes, that IS an odd error; can't say I've heard of anything like it when distance is involved.
I remember back when the channel was known as Prevue Guide (read: it had more dignity) and during a promo for the network, I saw listings and caught one of the channels as "23 - KOKI" - which is the Fox station in Tulsa. I even remember one of the shows in that grid. "Perfect Strangers." Yuck.
Looks like there may be a technical reason for Tulsa:
"..Raw program listings data for national cable networks, as well as for regional and local terrestrial stations, was fed en masse from a Tulsa, Oklahoma mainframe to each EPG installation via a 2400 baud data stream encoded into the vertical blanking interval of WGN by United Video..." (in the 1980s)
Prevue Channel was wholly owned by United Video Satellite Group, which also distributed WGN; in 1999, UVSG bought TV Guide and used the name on Prevue Channel.
"..Raw program listings data for national cable networks, as well as for regional and local terrestrial stations, was fed en masse from a Tulsa, Oklahoma mainframe to each EPG installation via a 2400 baud data stream encoded into the vertical blanking interval of WGN by United Video..." (in the 1980s)
Prevue Channel was wholly owned by United Video Satellite Group, which also distributed WGN; in 1999, UVSG bought TV Guide and used the name on Prevue Channel.
MarcB said:
Correction - KOKI is Channel 5. It was too late for me to modify this post. Also very very weird is that they still have SPIKE TV listed as TNN!!!! Spike hasn't been TNN in how many years now? 8? 9? I know COX is very lacks when it comes to channel names - my parents are COX customers and WCCT-TV is still listed as WTXX and CMT Pure is listed as VH-1 Country, but Spike TV is listed correctly on theirs.
MarcB said:
Coincidentally our Cox system here also has WGN America on channel 4. There is one channel name oddity (Phoenix is really good at keeping up): G4 is still listed as G4TTV in SD. MarcB, that might be because those were more recent changes.
TV Guide Network Gone Loco - Update
Update 11:22PM Eastern Monday:
The Tulsa listings are gone. They were there earlier today. Now scrolling where the listings should be:
Please call your TV Guide Customer Service Representative for initial data transmission.
Under that is the TV Guide Logo and next to it is says Eat. Sleep. Watch.
The time zone has also change from Eastern to Central.
Let's see how long it stays like this.
Update 11:22PM Eastern Monday:
The Tulsa listings are gone. They were there earlier today. Now scrolling where the listings should be:
Please call your TV Guide Customer Service Representative for initial data transmission.
Under that is the TV Guide Logo and next to it is says Eat. Sleep. Watch.
The time zone has also change from Eastern to Central.
Let's see how long it stays like this.
Comcast has to call TV Guide to get the data working again.
DToTheJ said:
Raymie said:
Personally, there should be an additional note, but for viewers, telling them to call their cable company to tell the technician about the trouble. How long the trouble persists is not necessarily the equipment itself, but how long the tech follows through to get it fixed.
4:10PM Tuesday Update:
All the channels listed for my local XFINITY cable are being listed in order, but they have no channel number listed. All program information shown is correct, but the times shown on the screen are an hour behind. And now the programming at the top of the screen is missing. The one mistake that still exists that dated back to before the listings crashed on Friday is ShopNBC is listed in-between QVC and TV Guide Network. It should be shown In-between TV Guide Network and Leased Access because Shop NBC is on Channel 89, not 71 like it showed on the TV Guide Network before it crashed last Friday.
All the channels listed for my local XFINITY cable are being listed in order, but they have no channel number listed. All program information shown is correct, but the times shown on the screen are an hour behind. And now the programming at the top of the screen is missing. The one mistake that still exists that dated back to before the listings crashed on Friday is ShopNBC is listed in-between QVC and TV Guide Network. It should be shown In-between TV Guide Network and Leased Access because Shop NBC is on Channel 89, not 71 like it showed on the TV Guide Network before it crashed last Friday.
Since 5PM at the top of the screen has been a white background with a blue rectangle that keeps changing sizes with the words "Please Wait A Moment..... We are Processing Your Request." Above that is a rectangle at the left that says ALL PROGRAMS. And at the Right is the number 100 and another where the clock is 4 hours ahead.
As mentioned before the listings are for the current time of day, but the clock is an hour behind.
As mentioned before the listings are for the current time of day, but the clock is an hour behind.
So did you call service yet? They might can fix it better than we can.
MarcB said:
And it gets even stranger! The TV Guide Network always shows infomercials 2AM-11AM Eastern. Well the infomercials are not being seen the error message seen in the video above is still there, but at the right hand side of the top of the screen is the name of the infomercial and the phone number - as if the infomercial was really airing.
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