Seldom do I post, but I will come out of the closet on this one as a station owner and one who anchors the morning show on News Radio 930 WHLM, Bloomsburg.
I believe broadcasters did a better job of keeping listeners informed prior to de-regulation, downsizing and the installation of todays unattended on air computer systems.
However, I can tell you first hand that PEMA, The State Police and Penn Dot dropped the communication ball on the Valentine’s day storm and what’s even worse is they continued to drop the ball in the succeeding days!
Thursday morning, Feb 15th, we called state police to get an update…they would not release any information. We put our local Chief of Police on the air live asking him to please intercede as we were receiving reports of eyewitness accounts of highway issues. He got nothing from State Police.
We could not get information from Penn Dot…they said we would have to wait for information. By Thursday afternoon it was ridiculous. Our AM station went into local sports programming. I hopped on our More Music FM station with the official information at 5:10 PM with faxed information we got at 5:03 PM that at 5 PM Penn Dot was closing the interstates!
I took my cell phone number on the air looking for requests from people stranded in traffic. While I did take requests and actually played them, I was really looking for information as to the conditions of the roads. Information that I taped and used on the morning show on our AM station for Friday morning.
Now get this, at 6:10 AM Friday morning Feb 16th, I got a call from one of our listeners that tunes to us for local news then switches over to Froggy. We reported that I-80 was closed; she called us and wanted Froggy’s phone number to tell them that in fact I-80 was still closed and not opened as she heard on Froggy!
I got a Penn Dot worker on the phone at 6:20 am…they would not give us any information and said we would have to wait for the PR people to get in office at around 8:30 Friday morning!
I will not go into details here but since I was at the second day hearings in Harrisburg I can report to you that the communication failure between State Police, PEMA and Penn Dot was monumental. This communication breakdown subsequently meant that EAS was rendered useless as any EAS announcements were well after the fact.
In my opinion, it would be unfair to point the judgment finger at radio operators over This Valentines day debacle.
Joe