ok here is the deal with this:
If WCCC stated in the contest details that the prize was to be awarded within a certain time frame and that the details specify that whatever the prize would be completed, fit a certain time frame, and they failed to complete the promise of the time as stated by the contest details specified by WCCC , then WCCC could be in violation of the FCC rules and subsequently fined. However, the matter may not be actually with WCCC, but one of the vendors (which could very well be out of WCCC's hands). The fact the reporter failed to get a response from Marlin/WCCC and got a lawyered up response from that one business tells me that we definitely are not seeing both sides of the story here. It sure sounds like this woman tried to push the auto-body shop to do the work at a much faster schedule than they could allow. Who knows what her demeanor was on the phone with the auto body shop too. To say that "WCCC screwed a customer" is purely judgmental, and a cast can't be made until more details come out about what happened. That flip side of the coin, I talked about.