Personally I don't think clear channel really cares what the listeners think.
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It's hardly limited to CC. Few if any companies care about anything except the bottom line. Ratings only count so they can charge more for spots. If they could make the same money airing infomercials 24/7 they'd do it. Few if any brokered stations show in the ratings, but have decent profits. For example, WUNR Boston has miniscule ratings (usually a zero) but has been consistently very profitable. They don't care if anyone listens or not...they got paid.