onetake said:Problem is changing the promo voice doesn't change anything really.
But these subtle things do actually work. Replacing Bob Edwards on NPR's "Morning Edition" did bring in younger listeners, for instance.
People generally relate to those in their own age/demo group. There is a reason why young people appear in smart phone and clothing ads while old people appear in Medicare supplement and life insurance ads.
Sure WE notice it. But going to a female promo voice at TV hasn't brought in more female viewers, and younger promo voices hasn't moved a younger audience over. The product, not the promos, is what brings listeners, and revamping imaging risks confusing the loyal listeners.
KGO's listeners aren't loyal enough, and many of the ones remaining are worth losing. A radio station is like any other kind of business: it has to be positioned to serve a particular market. For instance I do freelance tech support as my main business. But it's more than that. I target toward professionals over age 45. All my promotion is aimed for that market. I couldn't care less about reaching people who are age 25. So, too, KGO has to target a particular demographic, and the older demo just isn't cutting it from a $$$ standpoint.
Younger producers at stations are convinced a younger promo voice works because of personal preference but bottom line, AM n/t attracts a somewhat older and mature audience.
Except that KNBR with its rock and roll production values is an AM station which trounced its competition in the last book, and in the prime demos advertisers want. Generally, yes, AM is ignored by people under age 50 or 55. But there can be exceptions as KNBR has proven these past couple quarters.
CNN is a prime example of this thinking. After going to a younger sound with the same older anchors, the result was the lowest numbers ever, and the promos lacked credibility.
I agree that KGO isn't going to win over new listeners or keep many of the current ones with its current format of encouraging inane callers to participate, the "Bob from Moraga" thing. KGO is going to need to replace hosts that stick to that kind of schtick with experts, or at least hosts who can encourage callers who are interesting.