There is no one in the "industry" who is in a state of denial. The ONLY place radio companies are investing is online. The people in denial are the boomers who think all it would take is live & local talent for everyone to give up their phones and laptops. But everyone in radio knows that the future is creating online content.
However, there was an interesting study that says a lot of younger people are streaming AM & FM on their phones, and the number is being undercounted.
Have you ever noticed some of the highest rated CHR stations are ones that happen to have local talent with a more local presentation? This tends to be more often than not in smaller markets with companies that still do mostly radio. This is not going to stop people from using their phones obviously, but it helps to have people in the city promoting the station at local businesses and events. Doing fundraisers. Not just a computer playing voice tracked programming. That's one of the big things radio, especially CHR radio and formats targeting younger people has been running low on. Their sense of community.
My local CHR (An Audacy station) canned their entire promotion staff. They have one local jock on now. Ratings are at their lowest ever since. They're not giving people a reason to not listen to their phone instead of the radio. They're not going out and meeting listeners. They're not doing contests and promotions aside from the national ones. Are the listeners just going to interact with WideOrbit? No, they're not. They're going to interact with Spotify instead.
I know people are going to strongly disagree with everything I'm saying. I understand that. But this is just common sense. Why would radio want to make it harder to listen (Interference), eliminate interaction with it's audience, and just keep on thinking they're still going to continue to be a successful medium? They have done very little to make it better for the listener.
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